Improving Processes

Microsoft Resources

Process Improvement Guidance

Empower an Improvement Team

Form a cross functional process improvement team with the power to enact real change throughout the organization.

Identify Existing Processes

All organizations have written and unwritten processes. Interview employees to identify their existing processes.

Document Workflows

Create workflow diagrams for future automation of all organizational, team, and individual processes.

Utilize Power Automate

Understand bottlenecks, reduce inefficiencies, gain meaningful insights, optimize workflows, and simplify how you work.

View Forrester's Digital Process Automation Software Report

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View Gartner's Magic Quadrant for Robotic Process Automation Report

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Frequently Asked Questions

How can technology improve processes?

Microsoft has developed Microsoft Power Automate that allows for the automation of processes based on workflow models using reusable templates.

What technology can we use to improve operations?

The Microsoft Power Platform, which includes Power Automate, Power Apps, Power BI, and Power Virtual Agents can be leveraged to improve operations.

What are examples of process improvement?

In the context of Microsoft’s ability to improve processes, examples of process improvement might be creating an approval workflow or triggering an automated email to a group and a message to a Microsoft Teams channel on a sales win. There are numerous opportunities to automate daily tasks within Microsoft 365, we recommend that you start by wireframing your workflows.