Microsoft Bookings Terms of Use

Purpose

These Microsoft Bookings Terms of Use (“Terms”) govern your use of the online scheduling services provided by Jadex Strategic Group (“Jadex,” “we,” “our,” or “us”) through Microsoft Bookings, Microsoft 365, Microsoft Teams, and related scheduling technologies.

By scheduling, modifying, attending, participating in, or otherwise using a Jadex appointment booking service, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the Microsoft Bookings service.

Eligibility

You must be at least 18 years of age and legally capable of entering into binding agreements to use this scheduling service.

If you are scheduling an appointment on behalf of an organization, business, government agency, or other entity, you represent that you possess the authority to act on behalf of that organization.

Scheduling Appointments

Microsoft Bookings allows visitors to schedule appointments with Jadex representatives, consultants, advisors, engineers, compliance specialists, trainers, and other authorized personnel.

Appointments may include:

• Discovery calls
• Business consultations
• Technology reviews
• Cybersecurity consultations
• Compliance discussions
• Project planning sessions
• Training engagements
• Support discussions
• Other business-related meetings

Completion of an appointment request does not guarantee acceptance, service delivery, future engagements, project approval, or the establishment of a business relationship.

Jadex reserves the right to decline, reschedule, modify, or cancel appointments at its discretion.

Appointment Confirmations

Upon successful scheduling, you may receive appointment confirmations, calendar invitations, reminder notifications, Microsoft Teams meeting details, and related communications.

It is your responsibility to ensure that information submitted during scheduling is accurate and current.

Jadex is not responsible for missed meetings resulting from inaccurate contact information, spam filtering, calendar synchronization issues, user error, or circumstances beyond our reasonable control.

Appointment Changes & Cancellations

You may reschedule or cancel appointments using the options provided within appointment confirmations or by contacting Jadex directly.

When possible, cancellations or rescheduling requests should be submitted at least twenty-four (24) hours before the scheduled appointment.

Certain workshops, assessments, consulting engagements, training sessions, or paid services may have additional cancellation or scheduling requirements that will be communicated separately.

Meeting Participation Requirements

Participants are responsible for maintaining appropriate internet connectivity, compatible devices, required software, and meeting access information needed to attend scheduled appointments.

• Stable internet access
• Compatible device hardware
• Appropriate audio and video capabilities
• Microsoft Teams or another approved platform
• Meeting access credentials where applicable

Jadex is not responsible for disruptions caused by technical conditions outside of our reasonable control.

Recording & Transcription

Jadex may record, transcribe, summarize, or otherwise document certain meetings conducted through Microsoft Teams or other approved communication platforms for legitimate business purposes.

These purposes may include:

• Service delivery
• Consultation documentation
• Meeting recap generation
• Action tracking
• Quality assurance
• Training and knowledge transfer
• Regulatory and contractual compliance
• Business recordkeeping

Where required by applicable laws, Jadex will provide notice before recording or transcription occurs.

Artificial Intelligence Services

Jadex may utilize approved artificial intelligence technologies, including Microsoft Copilot and related Microsoft services, to assist with administrative activities and service delivery functions.

Such uses may include:

• Meeting summaries
• Administrative support
• Scheduling assistance
• Note generation
• Action item tracking
• Documentation support

AI-generated content may contain inaccuracies and should not be relied upon without appropriate review and validation.

Fees & Payments

Some appointments may be provided at no cost. Other appointments, workshops, assessments, consulting engagements, or services may require payment.

When fees apply:

• Pricing will be disclosed before confirmation.
• Payment requirements will be disclosed before service delivery.
• Additional service agreements may apply.

Failure to satisfy payment obligations may result in appointment cancellation or suspension of services.

Acceptable Use

You agree to use Jadex scheduling services responsibly and lawfully.

You agree not to:

• Submit false or misleading information.
• Impersonate another individual or organization.
• Schedule appointments for unlawful activities.
• Attempt unauthorized access to systems, services, or meeting platforms.
• Harass, threaten, intimidate, or abuse Jadex personnel.
• Disrupt meetings, consultations, or service delivery activities.
• Transmit malware, harmful code, or malicious content.
• Interfere with scheduling operations or platform functionality.

Jadex reserves the right to cancel appointments and restrict access for violations of these Terms.

Intellectual Property

All materials, reports, templates, presentations, methodologies, assessments, documentation, communications, and other content provided by Jadex remain the property of Jadex Strategic Group or its licensors unless otherwise stated in a separate written agreement.

Scheduling an appointment does not transfer ownership of any intellectual property rights.

Nothing in these Terms grants any ownership interest or intellectual property rights beyond the limited right to participate in scheduled meetings and receive authorized services.

Service Availability

Microsoft Bookings, Microsoft Teams, Microsoft 365 services, and related scheduling technologies are provided through third-party platforms and infrastructure.

Jadex does not guarantee:

• Continuous availability.
• Uninterrupted operation.
• Error-free performance.
• Specific response times.
• Specific appointment availability.

Maintenance activities, software issues, outages, security incidents, internet disruptions, and third-party platform interruptions may affect service availability.

Consultation Disclaimer

Unless otherwise stated in a separate written agreement, information provided during meetings, consultations, assessments, workshops, reviews, or discovery sessions is provided for informational and business purposes only.

Information discussed during meetings should not be interpreted as:

• Legal advice.
• Financial advice.
• Accounting advice.
• Regulatory certification.
• Professional licensing guidance.
• Formal compliance determinations.

You remain responsible for obtaining appropriate professional advice relevant to your particular situation.

Disclaimer of Warranties

The booking service and related communications are provided on an “as-is” and “as-available” basis.

To the fullest extent permitted by law, Jadex disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of:

• Merchantability.
• Fitness for a particular purpose.
• Non-infringement.
• Availability.
• Reliability.
• Accuracy.

Your use of the scheduling service is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Jadex, its officers, employees, contractors, consultants, affiliates, and representatives shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

• Appointment scheduling activities.
• Meeting participation.
• Service interruptions.
• Scheduling errors.
• Third-party platform failures.
• Use of Microsoft Bookings.
• Use of Microsoft Teams.
• Use of Microsoft 365 services.

Where liability cannot be excluded, Jadex’s total liability shall not exceed the amount paid by you for the appointment or service giving rise to the claim.

Privacy

Your use of Microsoft Bookings is also governed by applicable Jadex privacy notices and policies.

These may include:

• Microsoft Bookings Privacy Notice
• Website Privacy Policy
• Additional privacy notices applicable to specific services

By using the booking service, you acknowledge those privacy practices.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Dispute Resolution

Before initiating legal action, both parties agree to make reasonable efforts to resolve disputes informally.

Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Ottawa County, Michigan.

Nothing in these Terms prevents either party from seeking appropriate equitable or injunctive relief where permitted by law.

Changes to These Terms

Jadex may update these Terms periodically to reflect business changes, operational changes, technology changes, legal requirements, or regulatory developments.

Updated versions become effective upon publication and supersede prior versions.

Continued use of the booking service after updates are published constitutes acceptance of the revised Terms.