Microsoft Bookings Privacy Notice
This notice explains how Jadex Strategic Group collects, uses, protects, shares, records, and retains information submitted through Microsoft Bookings, Microsoft 365, Microsoft Teams, and related scheduling technologies.
When you schedule an appointment with Jadex Strategic Group using Microsoft Bookings, we collect information needed to coordinate meetings, provide services, communicate with participants, and maintain business records. Additionally, Microsoft Bookings may integrate with Microsoft Teams, Outlook, Exchange Online, and Microsoft 365 services to automate scheduling, reminders, calendar invitations, and meeting management. As a result, some appointment information may be stored within Microsoft 365 systems and retained according to applicable business, contractual, legal, security, and regulatory requirements.
Purpose
Jadex Strategic Group (“Jadex,” “we,” “our,” or “us”) respects your privacy and remains committed to protecting the information you provide when scheduling meetings with us.
Accordingly, this Microsoft Bookings Privacy Notice explains how we collect, use, protect, share, record, and retain information submitted through Microsoft Bookings, Microsoft 365, Microsoft Teams, and related scheduling technologies.
In addition, this notice describes how appointment information may integrate with other Microsoft 365 services that support scheduling, collaboration, communications, service delivery, governance, and compliance operations.
By scheduling an appointment with Jadex Strategic Group through our booking services, you acknowledge and agree to the practices described in this Notice.
Information We Collect
When you schedule an appointment with Jadex Strategic Group through Microsoft Bookings, we may collect information necessary to facilitate scheduling, prepare for meetings, communicate with participants, deliver services, maintain records, and satisfy applicable business requirements. In addition, we may collect certain technical and operational information needed to support appointment management and service delivery.
Contact Information
For example, the information we collect may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Business contact information
Booking Information
Likewise, we may collect booking-specific information needed to coordinate appointments and maintain scheduling records.
- Appointment date and time
- Selected service
- Meeting location or platform
- Time zone information
- Meeting duration
- Scheduling preferences
- Appointment history
- Cancellation history
- Rescheduling activity
Information Submitted Through Booking Forms
Additionally, participants may voluntarily provide information that helps Jadex prepare for a meeting or service engagement.
- Meeting topics
- Service requests
- Business needs
- Questions or comments
- Project information
- Other information voluntarily provided
Device & Technical Information
Furthermore, Microsoft services may automatically collect technical information that supports scheduling functionality, diagnostics, and security monitoring.
- IP address
- Browser type
- Device type
- Operating system information
- Diagnostic information
- Scheduling activity logs
Roles, Responsibilities & Data Processing
Several parties may participate in the collection, processing, storage, and protection of appointment information. Therefore, it is important to understand how each party contributes to the scheduling process.
Jadex Strategic Group
Jadex Strategic Group generally acts as the data controller for appointment information collected through Microsoft Bookings and related scheduling services. Accordingly, Jadex determines the purposes for which booking data is collected and used.
Microsoft Corporation
Microsoft provides Microsoft Bookings, Microsoft 365, Microsoft Teams, Exchange Online, Outlook Calendars, and related cloud services that support scheduling and meeting management. As a result, Microsoft may process appointment information as part of delivering those services.
Meeting Participants
Participants may submit information through booking forms, meeting invitations, calendar responses, meeting chats, shared files, recordings, notes, transcripts, summaries, and other collaboration features. Therefore, participants should avoid submitting information they are not authorized to disclose.
Scheduling Ecosystem
Microsoft Bookings does not operate in isolation. Instead, it may integrate with Microsoft Teams, Exchange Online, Outlook Calendars, Microsoft Entra ID, Microsoft 365 compliance services, and other approved business technologies used by Jadex Strategic Group.
How We Use Information
Jadex Strategic Group uses booking information to schedule appointments, coordinate meetings, communicate with participants, prepare for engagements, deliver requested services, and maintain business records. Additionally, we use scheduling information to support operational efficiency, customer service, security monitoring, compliance activities, and service improvement initiatives.
For example, booking information may help us:
- Schedule and manage appointments.
- Confirm appointment requests and availability.
- Generate calendar invitations and meeting links.
- Send reminders and scheduling updates.
- Reschedule appointments when necessary.
- Prepare for consultations and service engagements.
- Deliver requested services and support.
- Communicate regarding appointments and follow-up actions.
- Maintain accurate business and operational records.
- Improve scheduling workflows and customer experiences.
- Meet legal, regulatory, contractual, or security obligations.
No Sale of Personal Information
Jadex Strategic Group does not sell booking information. Furthermore, we do not use appointment information for unrelated marketing purposes unless a participant separately consents or another lawful basis applies.
Microsoft Teams & Calendar Integration
Microsoft Bookings may automatically integrate with Microsoft Teams, Exchange Online, Outlook Calendars, Microsoft Entra ID, Microsoft 365 services, and related scheduling technologies. As a result, appointment information may flow between multiple Microsoft services to support scheduling and collaboration.
Consequently, scheduled appointments may automatically generate:
- Calendar invitations.
- Microsoft Teams meeting links.
- Reminder notifications.
- Scheduling records.
- Appointment confirmations.
- Meeting-related communications.
Furthermore, appointment information may become part of Microsoft 365 business records when meetings generate transcripts, notes, recordings, chats, summaries, follow-up tasks, or related documentation.
Accordingly, information associated with appointments may reside within Microsoft 365 systems as part of normal service delivery, collaboration, business operations, governance, compliance, and security activities.
Meeting Recording & Transcription
Certain appointments scheduled through Microsoft Bookings may result in Microsoft Teams meetings or other collaboration sessions. Accordingly, Jadex Strategic Group may record, transcribe, summarize, or otherwise document eligible meetings when a legitimate business purpose exists.
For example, Jadex may use recordings or transcripts to support:
- Service delivery documentation.
- Meeting recap generation.
- Action-item tracking.
- Knowledge transfer and training.
- Quality assurance initiatives.
- Regulatory or contractual obligations.
- Business recordkeeping requirements.
Recording Notice
Where applicable laws require notice or consent, Jadex Strategic Group will provide appropriate notification before recording or transcribing a meeting. In addition, Microsoft Teams may display recording indicators directly within the meeting interface.
Furthermore, recordings, transcripts, notes, summaries, and related communications may be stored within Microsoft 365 or other authorized business systems and retained according to business, contractual, operational, legal, and regulatory requirements.
If you prefer not to participate in a recorded meeting, please notify the Jadex representative organizing the session before the meeting begins.
Appointment Records
Jadex Strategic Group maintains appointment records to support customer service, operational continuity, compliance activities, service delivery, and business documentation. Therefore, appointment information may remain associated with both scheduling systems and broader business records.
These records may include:
- Scheduled appointments.
- Meeting history.
- Appointment modifications.
- Rescheduling requests.
- Cancellation activity.
- No-show occurrences.
- Service delivery records.
- Follow-up communications.
Likewise, Jadex may maintain supporting records that connect appointment information to customer engagements, project activities, support requests, assessments, training sessions, or consulting services.
Such records may remain subject to operational, contractual, legal, security, compliance, and regulatory retention requirements.
Information Sharing
Jadex Strategic Group does not sell personal information. However, we may share information in limited circumstances necessary to provide services, support operations, maintain security, satisfy legal obligations, or facilitate legitimate business activities.
Microsoft
Microsoft may process appointment information as part of delivering Microsoft Bookings, Microsoft 365, Microsoft Teams, Exchange Online, Outlook Calendars, and related cloud services used by Jadex Strategic Group.
Service Providers
Jadex may engage trusted service providers that support scheduling, communications, customer relationship management, security operations, cloud services, technology infrastructure, or other legitimate business functions.
Authorized Representatives
Appointment information may be shared with Jadex employees, contractors, consultants, or authorized representatives who participate in preparing for meetings, delivering requested services, or supporting operational activities.
Legal Requirements
Jadex may disclose information when applicable laws, legal processes, court orders, regulatory demands, or lawful governmental requests require disclosure.
Data Protection & Security
Jadex Strategic Group maintains administrative, technical, and organizational safeguards designed to protect appointment information from unauthorized access, disclosure, misuse, alteration, destruction, or loss. Additionally, we regularly review security controls to support business, operational, and compliance objectives.
Security measures may include:
- Access controls.
- Encryption technologies.
- Identity and authentication controls.
- Security monitoring and alerting.
- Secure communication protocols.
- Vendor management controls.
- Employee training and awareness programs.
- Periodic security and operational reviews.
Continuous Improvement
While no security program can provide absolute protection, Jadex continuously evaluates and improves security practices, operational safeguards, and governance controls. As a result, our protection strategies evolve alongside changing technologies, threats, and regulatory expectations.
Data Retention
Jadex Strategic Group retains appointment information only for as long as reasonably necessary to fulfill legitimate business purposes and satisfy applicable legal, contractual, operational, security, compliance, or regulatory requirements. Additionally, different types of information may be subject to different retention schedules.
Appointment information may remain associated with:
- Calendar records.
- Meeting invitations.
- Meeting recordings.
- Meeting transcripts.
- Service records.
- Business communications.
- Compliance documentation.
- Operational records.
Furthermore, retention periods may vary depending on the nature of the appointment, customer requirements, legal obligations, security requirements, regulatory frameworks, or business needs.
Retention Considerations
In some circumstances, Jadex may retain records beyond standard operational periods when litigation holds, regulatory requirements, contractual obligations, incident investigations, audit activities, or other legitimate business purposes require additional preservation.
Your Rights & Choices
Depending on your location and applicable privacy laws, you may have rights regarding the personal information Jadex Strategic Group maintains about you. Accordingly, we will evaluate requests in accordance with applicable legal requirements and operational obligations.
Right to Access
You may request information regarding the personal data Jadex Strategic Group maintains about you. In addition, you may request information regarding how that data is used and disclosed.
Right to Correct
You may request correction of inaccurate, outdated, or incomplete information. Therefore, we encourage individuals to notify us whenever appointment information changes.
Right to Delete
You may request deletion of personal information. However, Jadex may retain information where legal, contractual, operational, compliance, security, or regulatory requirements continue to apply.
Additional Rights
Depending on applicable laws, you may also have rights relating to data portability, processing restrictions, objections to processing, withdrawal of consent, and complaints submitted to applicable supervisory authorities.
Request Submission
To exercise any applicable privacy rights, please contact Jadex Strategic Group using the contact information provided later in this Notice. We may request additional information to verify identity before responding to certain requests.
Children’s Privacy
Microsoft Bookings services offered by Jadex Strategic Group are intended primarily for business, professional, educational, government, nonprofit, and commercial purposes. Therefore, these services are not directed toward children.
Jadex does not knowingly collect personal information from children in violation of applicable laws. However, if we become aware that personal information has been collected improperly, we will take appropriate steps to investigate the situation and address the matter in accordance with applicable legal requirements.
Additionally, parents, guardians, or authorized representatives who believe personal information may have been submitted by a child may contact Jadex Strategic Group using the contact methods identified in this Notice.
Changes to This Notice
Jadex Strategic Group may periodically update this Microsoft Bookings Privacy Notice to reflect changes in business operations, Microsoft technologies, scheduling practices, service offerings, legal obligations, privacy requirements, security practices, or regulatory developments.
Accordingly, updated versions supersede prior versions as of the published effective date. Furthermore, Jadex may update this Notice to clarify existing practices, address emerging technologies, or support evolving compliance obligations.
Users should review this Privacy Notice periodically. Additionally, participants should review this Notice whenever scheduling appointments involving new services, technologies, or collaboration platforms.
Contact Information
If you have questions regarding this Microsoft Bookings Privacy Notice, appointment scheduling practices, privacy rights, information handling practices, or Microsoft Bookings-related services, please contact Jadex Strategic Group.
Jadex Strategic Group
Attention: Privacy Officer
Email: contact@jadexstrategic.com
Phone: +1 (833) 568-3925
Website: Jadex Strategic Group
Privacy Inquiries
To help us respond efficiently, please include sufficient detail regarding your request, appointment, meeting, booking reference, or privacy concern when contacting Jadex Strategic Group.
Responsible scheduling is more than calendar management. It is the foundation for trusted communication, effective collaboration, strong client relationships, and the secure handling of information throughout the service lifecycle.
Build a Better Microsoft 365 Experience
From Microsoft Bookings and Microsoft Teams to Microsoft 365 Commercial, GCC, and GCC High environments, Jadex Strategic Group helps organizations create secure, scalable scheduling, collaboration, compliance, and communication experiences that support both business growth and regulatory requirements.