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HISPANIC, VETERAN OWNED & OPERATED BUSINESS

Microsoft 365 Privacy Policy

Effective Date: January 1, 2021

This privacy policy explains how Jadex Strategic Group collects, uses, and shares personal data when using Microsoft 365 services. Microsoft 365 is a suite of cloud-based productivity and collaboration tools that includes applications such as Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and more. By using Microsoft 365, you agree to this privacy policy and consent to the processing of your personal data as described herein.

What personal data do we collect and why?

We collect personal data from you when you use Microsoft 365 services, such as:

  • Your name, email address, phone number, and other contact information that you provide when you create or update your Microsoft account, sign in to Microsoft 365, or contact us for support.
  • Your payment information, such as your credit card number, billing address, and transaction history, when you purchase or renew Microsoft 365 subscriptions or other products or services.
  • Your usage data, such as the features and functions that you access, the frequency and duration of your activities, the files you create, edit, share, or delete, the people you communicate or collaborate with, and the feedback you provide.
  • Your device and network data, such as your IP address, browser type, operating system, device model, location, and other information that is automatically collected by cookies and similar technologies when you access Microsoft 365 services.
  • Your content data, such as the text, images, audio, video, and other data that you store, transmit, or process using Microsoft 365 services. This includes the content of your emails, messages, documents, presentations, spreadsheets, and other files.

We collect personal data for the following purposes:

  • To provide and improve Microsoft 365 services, such as delivering the functionality and performance you expect, troubleshooting and resolving issues, enhancing security and reliability, and developing new features and capabilities.
  • To communicate and personalize Microsoft 365 services, such as sending you service notifications, alerts, updates, and offers, tailoring the content and recommendations you see, and customizing your settings and preferences.
  • To protect and comply with Microsoft 365 services, such as enforcing our terms of service, detecting and preventing fraud, abuse, and unauthorized access, and complying with our legal obligations and requests from authorities.

How do we share personal data?

We do not sell or rent your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

  • Microsoft and its affiliates, subsidiaries, and partners, who provide Microsoft 365 services and other products or services that are integrated or compatible with Microsoft 365, such as Office, Windows, Azure, Dynamics, and LinkedIn.
  • Service providers and contractors, who perform services on our behalf or under our instructions, such as processing payments, hosting data, providing customer support, and sending communications.
  • Other users and organizations, who you choose to share your personal data with, such as your colleagues, clients, or external collaborators, when you use Microsoft 365 features and functions that enable sharing, such as email, chat, file sharing, and co-authoring.
  • Public authorities and law enforcement agencies, who we may disclose your personal data to when required or permitted by law, such as in response to subpoenas, court orders, warrants, or requests from regulators or government agencies.

How do we protect personal data?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Using encryption, authentication, and access control mechanisms to secure the transmission and storage of your personal data.
  • Implementing security policies, standards, and procedures to safeguard the confidentiality, integrity, and availability of your personal data.
  • Conducting regular audits, reviews, and tests to monitor and verify the effectiveness of our security measures.
  • Providing training and awareness programs to our employees and contractors to educate them about their roles and responsibilities in protecting your personal data.

How do we retain personal data?

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and sensitivity of the personal data, the nature and scope of the Microsoft 365 services you use, and the legal and operational obligations we are subject to. We generally apply the following retention criteria:

  • We retain your account information, such as your name, email address, and password, until you delete your Microsoft account or request us to do so.
  • We retain your payment information, such as your credit card number and transaction history, for the duration of your Microsoft 365 subscription or as long as required by tax, accounting, and financial laws.
  • We retain your usage data, such as the features and functions you access, the frequency and duration of your activities, and the feedback you provide, for up to 18 months or as long as required by law.
  • We retain your device and network data, such as your IP address, browser type, operating system, device model, and location, for up to 30 days or as long as required by law.
  • We retain your content data, such as the text, images, audio, video, and other data that you store, transmit, or process using Microsoft 365 services, until you delete it or request us to do so. However, some content data may remain in our backup systems for a limited period of time after deletion.

How do we respect your rights and choices?

You have certain rights and choices regarding your personal data and how we handle it. These include:

  • Accessing and updating your personal data. You can access and update your personal data through your Microsoft account settings, or by contacting us.
  • Deleting your personal data. You can delete your personal data through your Microsoft account settings, or by contacting us. However, some personal data may not be deleted if it is necessary for us to retain it for legal or legitimate business purposes.
  • Downloading your personal data. You can download your personal data through your Microsoft account settings, or by contacting us. You can request a copy of your personal data in a commonly used and machine-readable format.
  • Objecting or restricting the processing of your personal data. You can object or restrict the processing of your personal data through your Microsoft account settings, or by contacting us. You can opt out of receiving marketing communications, personalized content, and targeted advertising from us or our partners.
  • Withdrawing your consent. You can withdraw your consent to the processing of your personal data at any time through your Microsoft account settings, or by contacting us. However, this will not affect the lawfulness of the processing that was based on your consent before its withdrawal.
  • Lodging a complaint. You can lodge a complaint with us or the relevant data protection authority if you are not satisfied with how we handle your personal data.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated version on our website, sending you an email, or displaying a notice within Microsoft 365 services. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and share your personal data.

How do we contact you?

If you have any questions, comments, or requests regarding this privacy policy, this privacy statement, or our privacy practices, please contact us by email or telephone:

 

Jadex Strategic Group

+1 (833) 568-3925 or

Email: contact@jadexstrategic.com

Attention: Privacy Officer