Marketing Communications Privacy Notice

Jadex Strategic Group (“Jadex,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. Therefore, this Marketing Communications Privacy Notice explains how we collect, use, protect, and manage information related to marketing communications and communication preferences.

This notice applies when you subscribe to receive newsletters, event invitations, educational content, product updates, SMS communications, service announcements, or other promotional communications from Jadex Strategic Group. In addition, this notice applies when you update preferences, unsubscribe, register for events, download resources, or interact with marketing content.

This notice should be read together with our Privacy Policy, Terms and Conditions, SMS Privacy Policy, and SMS Terms and Conditions. Together, these policies explain how Jadex Strategic Group collects, uses, protects, and manages personal information across different services and communication channels.

When you subscribe to receive communications from Jadex Strategic Group, we may collect several categories of information. For example, we may collect contact details, communication preferences, engagement activity, website interactions, and information you voluntarily provide through forms or event registrations.

We use marketing information to deliver relevant communications, manage preferences, measure engagement, and improve the usefulness of our content. For example, we may use your information to:

• Deliver newsletters and marketing communications.
• Provide service announcements and business updates.
• Send educational content, resources, and event invitations.
• Manage communication preferences and opt-out requests.
• Measure marketing effectiveness and campaign engagement.
• Improve content quality, relevance, and timing.
• Maintain records of communications, consent, and preference changes.
• Comply with legal, regulatory, and carrier-related obligations.

Depending on your location and applicable privacy laws, Jadex Strategic Group may process marketing-related personal information using one or more lawful bases. Accordingly, the legal basis may vary depending on the communication channel, relationship context, and type of information involved.

By subscribing to our email communications, you consent to receive marketing emails, newsletters, educational content, event invitations, and business updates from Jadex Strategic Group. In addition, we may send service-related updates when they relate to your existing relationship with Jadex.

To verify consent and improve subscription accuracy, we may use a double opt-in process that requires confirmation before a subscription becomes active. As a result, we can better confirm that subscriptions reflect the intent of the person receiving communications.

You may unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link within our emails.
• Updating your preferences within our Preference Center.
• Contacting Jadex Strategic Group directly.

Furthermore, email communications should be reviewed together with our Privacy Policy and Terms and Conditions, which provide broader details regarding website use, communications, and privacy practices.

Additionally, our SMS practices are described in our SMS Privacy Policy and SMS Terms and Conditions. Those documents explain SMS-specific privacy practices, message terms, opt-out instructions, carrier disclosures, and related requirements.

We may retain limited records necessary to document SMS opt-in, opt-out, and consent history. As a result, we can honor unsubscribe requests and maintain compliance with applicable messaging rules.

To better understand the effectiveness of our communications, Jadex Strategic Group may collect and analyze engagement information associated with marketing programs. For example, this information helps us understand which topics are useful, which resources generate interest, and which communications should be improved.

Marketing analytics may include:

• Email delivery information.
• Email open activity.
• Link click activity.
• Campaign engagement metrics.
• Subscription activity.
• Preference updates.
• Event registration and attendance information.
• Website interactions originating from marketing campaigns.

However, marketing analytics are used to improve Jadex communications and content relevance. We do not sell marketing engagement information.

Jadex Strategic Group may use trusted service providers to help manage marketing communications, analytics, event registration, SMS delivery, and communication preferences. In addition, service providers may support customer relationship management, security operations, reporting, and system administration.

These providers may assist with:

• Marketing automation.
• Email delivery services.
• SMS messaging services.
• Customer relationship management systems.
• Analytics and reporting.
• Event registration and event management.
• Communication preference management.

Service providers are contractually required to protect personal information and may only process information on our behalf and for authorized purposes. Likewise, we do not permit third parties to use your information for their own unrelated marketing purposes.

Additional information about broader data processing and third-party service provider practices may be found in our Privacy Policy and Microsoft 365 Privacy Policy.

Jadex Strategic Group maintains administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse. In addition, we regularly review security practices to support business, operational, and compliance requirements.

Security measures may include:

• Access controls.
• Encryption technologies.
• Secure communication channels.
• Security monitoring and alerting.
• Vendor management controls.
• Employee training and awareness programs.
• Periodic reviews of security practices.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this notice. Additionally, we may retain certain records when required for consent documentation, suppression lists, legal obligations, regulatory requirements, security needs, or dispute resolution. As a result, retention periods may vary depending on the type of information involved and the purpose for which it was collected.

Factors considered when determining retention periods include:

• Active consent status.
• Communication preferences.
• Ongoing business relationships.
• Legal obligations.
• Regulatory requirements.
• Accounting and reporting requirements.
• Security and compliance requirements.

When you unsubscribe, we will stop using your information for marketing communications. However, limited records may remain necessary to:

• Maintain suppression lists.
• Demonstrate consent history.
• Comply with legal obligations.
• Prevent unwanted future communications.
• Resolve disputes or inquiries.

If a data breach involving personal information creates a legal notification obligation, Jadex Strategic Group will provide notification in accordance with applicable laws and regulations. Furthermore, we will evaluate the scope, potential impact, and appropriate response measures based on the facts of the incident.

Where required, notifications may include:

• A description of the incident.
• The potential impact.
• Actions being taken to address the incident.
• Recommended next steps.
• Contact information for follow-up questions.

Jadex Strategic Group is committed to making communications, policies, and digital resources accessible to users. Therefore, if you require this notice in an alternative format or need assistance accessing its contents, please contact us.

When we receive an accessibility request, we will make reasonable efforts to accommodate the request and provide information in a usable format. In addition, we continually review our communications and digital resources to improve accessibility whenever possible.

Depending on your location and applicable privacy laws, you may have rights regarding your personal information. Accordingly, Jadex Strategic Group will evaluate requests in accordance with applicable legal requirements and operational obligations.

You may manage your communication preferences at any time through the Jadex Marketing Preference Center or by using the unsubscribe or opt-out instructions included in applicable communications. In addition, you may contact Jadex directly if you need help updating preferences.

Available options may include:

• Updating email subscriptions.
• Updating SMS preferences.
• Selecting communication topics.
• Modifying communication frequency.
• Unsubscribing from communications.

Preference updates may require a reasonable amount of time to process across all communication systems. However, Jadex Strategic Group will make reasonable efforts to honor updates and opt-out requests promptly.

Likewise, SMS preferences should be managed in accordance with our SMS Privacy Policy and SMS Terms and Conditions where applicable.

This Marketing Communications Privacy Notice works together with other Jadex Strategic Group privacy notices, service terms, and communication policies. Therefore, you should review the related policies below when they apply to your interaction with Jadex.

• Website Privacy Policy
• Website Terms and Conditions
• Microsoft 365 Privacy Policy
• Microsoft Bookings Privacy Policy
• Microsoft Bookings Terms and Conditions
• Microsoft Teams Privacy and Security Policy
• SMS Privacy Policy
• SMS Terms and Conditions

Jadex Strategic Group may periodically update this Marketing Communications Privacy Notice to reflect changes in business operations, technology, legal requirements, communication programs, or privacy practices. Accordingly, updated versions supersede previous versions as of the published effective date.

If changes are material, Jadex may provide additional notice through the website, email, preference center, or another appropriate communication channel. Therefore, users are encouraged to review this notice periodically.

If you have questions regarding this notice, our marketing practices, your communication preferences, or any related privacy matter, please contact Jadex Strategic Group.