Teams Training and Productivity Enhancement

How Momentum Center Elevated Team Collaboration with Microsoft Teams

Transforming a community-focused non-profit through innovative training and technology

Outcomes

Streamlined Communication

Staff mastered Teams features, resulting in quicker and clearer communication.

Enhanced Accessibility

Accessibility tools empowered all employees, ensuring inclusivity across the organization.

Improved Efficiency

Administrative controls and automation tools reduced manual tasks and optimized workflows.

The Momentum Center in Grand Haven, MI, is a non-profit organization dedicated to creating an inclusive community where individuals with mental health challenges, disabilities, or addictions can find support and connection. They offer a variety of social and recreational programs, support groups, and community events to foster belonging and resilience.

Situation

The Momentum Center, a non-profit organization in Grand Haven, struggled with a lack of familiarity and adoption of modern collaboration tools. Staff relied heavily on outdated methods of communication and task management, which hindered their mission to create an inclusive and connected community. The organization sought a solution to improve internal collaboration and enhance accessibility for all team members.

Impact

The inefficiencies caused by outdated tools negatively impacted the Momentum Center’s ability to fulfill its mission. Communication delays led to missed opportunities for collaboration, while accessibility issues excluded some team members from participating fully. These challenges created bottlenecks in their operations, reducing overall productivity and slowing progress toward their goals.