Summary

Makwa Global partnered with Jadex to conduct comprehensive phishing attack simulations aimed at improving the organization’s cybersecurity awareness and preparedness. These simulations helped raise awareness among employees, assess vulnerabilities, provide targeted training, and identify areas for improvement in cybersecurity policies and protocols.

Challenge

Makwa Global faced increasing threats from phishing attacks that targeted its employees and sensitive data. The organization needed to raise awareness about these risks and improve its workforce’s ability to recognize and respond to phishing attempts.

Strategy

Jadex employed a structured approach that included planning and preparation, simulation execution, monitoring and analysis, and training and remediation:

• Planning and Preparation: Customized phishing scenarios were developed to reflect real-world threats and tailor simulations to Makwa Global’s specific needs.
• Simulation Execution: Quarterly phishing simulations targeted various departments and employee levels, including email phishing, spear phishing, business email compromise, malware attachments, and credential harvesting.
• Monitoring and Analysis: Employee responses were closely monitored, and data on click rates, interaction, and reporting rates were analyzed to identify trends and weaknesses.
• Training and Remediation: Behavior-based trainings were provided to improve employee knowledge and competency in recognizing and responding to phishing threats.

Results

The simulations yielded valuable insights and significant improvements:

• Increased Awareness: Employees demonstrated heightened awareness of phishing threats, with a decrease in click rates on malicious links and attachments.
• Improved Reporting: The rate of reporting suspicious emails and messages increased, indicating more confidence in recognizing and responding to potential threats.
• Identification of Vulnerabilities: Specific areas for strengthening cybersecurity protocols were identified, leading to enhanced security measures.
• Enhanced Training: Targeted training resulted in improved employee knowledge and empowerment to protect against phishing attacks.

Conclusion

The collaboration between Makwa Global and Jadex in conducting phishing attack simulations significantly bolstered the organization’s cybersecurity defenses. The simulations raised awareness, improved employee responses, and highlighted areas for continuous improvement. Makwa Global’s proactive approach to cybersecurity and ongoing partnership with Jadex underscore the importance of continuous education, training, and preparedness in defending against cyber threats.