
Your Gateway to Microsoft 365
Objective
Your introduction to Microsoft 365, focusing on the core capabilities of this powerful suite. Our goal is to create a solid foundation in the tried-and-true applications and services associated with Microsoft 365. We tackle everything from sharing work documents for personal use and collaboration with others, to diving into key Microsoft Office apps and ensuring they are properly configured.
Key Components

Training and Workshops
- Comprehensive Understanding: Provide educational sessions on key Microsoft 365 applications, including OneDrive, Teams, Excel, Word, PowerPoint, and Outlook.
- Foundational OneDrive and Office Apps Training: Offer in-depth training sessions on OneDrive and essential Microsoft Office applications.
- Interactive Workshops: Conduct hands-on workshops to demonstrate practical applications and best practices.

Support and Troubleshooting
- Dedicated Support: Provide ongoing support to address any technical issues or questions.
- Proactive Troubleshooting: Identify and resolve potential problems before they impact your operations.
- User Assistance: Offer personalized assistance to help users navigate and utilize Microsoft 365 features effectively.

Ongoing Coaching and Improvement
- Regular Check-Ins: Schedule periodic reviews to monitor progress and make necessary adjustments.
- User Feedback: Collect and analyze feedback to continuously improve the service.
- Feature Updates: Keep you informed about new Microsoft 365 features and updates to ensure you stay ahead.
Service Benefits

Foundational Knowledge

Hands-On Learning

Continuous Improvement

Enhanced Productivity

Improved Collaboration
Implementation Timeline
-
Phase 1
Assessment and Planning
(1 month) -
Phase 2
Training and Workshops
(2 months) -
Phase 3
Optimization and Configuration
(2 months) -
Phase 4
Support and Troubleshooting (Continuous)
-
Phase 5
Ongoing Coaching and Improvement
(Continuous)

Metrics for Success
- User Adoption Rate: Measure the percentage of employees actively using Microsoft 365 to gauge training effectiveness.
- Collaboration Efficiency: Track the improvement in document sharing and team communication.
- Technical Issue Resolution Time: Monitor the average time taken to resolve technical issues.
Service Pricing

Basic Package
- - Assessment and Planning
- - Training and Workshops
- - Optimization and Configuration
Micro Business
(Solo Entrepreneurs)
Basic Package Price Range:
S250 – $750 Monthly
Small Business
(2 – 299 employees)
Basic Package Price Range:
S500 – $1,500
Monthly
Medium Business
(300 – 999 employees)
Basic Package Price Range:
S2,000 – $4,000
Monthly
Enterprise Business
(1000+ employees)
Basic Package Price Range:
S3,500 – $5,500
Monthly

Advanced Add-Ons
- - Support and Troubleshooting
- - Ongoing Coaching and Improvement
Micro Business
(Solo Entrepreneurs)
Advanced Add-on Price:
S350
Monthly
Small Business
(2 – 299 employees)
Advanced Add-on Price Range:
S3,000 – $5,000
Monthly
Medium Business
(300 – 999 employees)
Advanced Add-on Price Range:
S7,500 – $15,000
Monthly
Enterprise Business
(1000+ employees)
Advanced Add-on Price Range:
S10,000 +
Monthly
Company Details
DUNS NUMBER: 078570307
CAGE Code: 6TX26
NAICS Codes: 541690, 541990, 541611, 54618, 611420, 541370, 541519
Indentifies As
Small Business