Makwa Global is a Tribal Enterprise that provides a range of services including security, IT and cyber security, professional services, logistics, and construction to government agencies. The company is comprised of small businesses certified under the Small Business Administration’s 8(a) and HUBZone programs.
Case Study: Makwa Global's Digital Transformation with Microsoft 365
Summary
In the Spring of 2021, Makwa Global embarked on a comprehensive digital transformation to address their rapid growth and expanded needs for enterprise capabilities and advanced regulatory compliance requirements. Leveraging the capabilities of Microsoft 365, Jadex Strategic Group designed a tailored Microsoft 365 cloud IT infrastructure to meet the unique needs of Makwa Global, laying a robust foundation for future growth.
Challenge
Makwa Global engaged Jadex Strategic Group in their early startup phase and set up a basic cloud environment. The rapid growth of their business necessitated an advanced digital transformation to meet their expanded business requirements. The challenges included integrating various communication platforms, automating business processes, and addressing compliance and retention requirements.
Strategy
To achieve these goals, the strategy began with creating an internal portal, developed with input from key stakeholders. This included customizing the portal with navigation and links to essential resources.
Next, a centralized document repository was implemented to facilitate file migration from existing systems, with configured permissions for secure access and collaboration. A virtual workspace was then established to create a collaborative business environment, including channels for messaging, video conferencing, and collaboration.
Furthermore, an overarching architecture was designed to integrate existing sites within the virtual workspace, ensuring seamless interoperability and an enhanced user experience.
Additionally, an organizational review was conducted to develop a process improvement roadmap using automation tools. This involved phasing in new processes with input from stakeholders to minimize business disruption.
Results
The implementation of the Microsoft 365 cloud environment for Makwa Global led to several key outcomes:
- Creation of a comprehensive Internet Landing Page to centralize access to critical resources.
- Development of a detailed Process Improvement Roadmap, guiding the organization towards enhanced efficiency.
- Establishment of fully permissioned Document Libraries ensuring secure access and collaboration.
- Implementation of a Customized Architecture SharePoint environment tailored to their specific needs.
- Design of a tailored Teams Environment for effective communication and collaboration.
- Automation of business processes via Power Automate, significantly improving organizational efficiency.
This case study highlights Makwa Global’s successful journey through a digital transformation resulting in a secure, compliant IT infrastructure tailored to meet their specific business needs, setting a strong foundation for continued growth and innovation.